Terms and Conditions
- Acceptance of the Terms
- Definitions
- About Inforint
- General description of the Services
- Eligibility
- Accounts, credentials and authentication
- License of use
- Updates and changes to the Services
- Intellectual property
- Content uploaded by the User or the Organization
- Acceptable use and prohibited conduct
- Availability and maintenance
- Technical support
- Commercial conditions
- Suspension, termination and account deletion
- Specific conditions for application stores (Apple App Store and Google Play)
- Push notifications
- Disclaimer of warranties
- Limitation of liability
- Indemnification
- Force majeure
- Privacy and data protection
- Assignment
- Modifications to the Terms
- Notices
- Severability, entire agreement and waiver
- Governing law and jurisdiction
- Contact
1. Acceptance of the Terms
These Terms and Conditions (the "Terms") govern access to and use of the websites, mobile applications, software products and services (collectively, the "Services") provided by Informática Integral (Inforint S.R.L.) ("Inforint", "we").
By accessing Inforint's websites, downloading or using an application, registering as a user or contracting any of the services, the User declares to have read, understood and accepted these Terms, as well as the Privacy Policy, which forms an integral part of them. If the User does not accept any provision, they must refrain from using the Services.
These Terms constitute a binding agreement between the User and Inforint, without prejudice to the specific contracts that Inforint enters into with customers or Organizations.
2. Definitions
- "Inforint" or "we": Inforint S.R.L. (Informática Integral).
- "Services": the set of websites, software products, mobile applications, platforms, custom developments and consulting services offered by Inforint.
- "Application" or "App": any mobile application published by Inforint on the App Store, Google Play or other stores.
- "Organization": company, institution or public agency that contracts Inforint's products or services.
- "User": natural person who uses the Services, whether as a direct customer, as personnel authorized by an Organization, or as a visitor of the websites.
- "Content": texts, images, files, operational data, records and any other information entered into the Services.
3. About Inforint
Informática Integral (Inforint S.R.L.) is an Argentine company dedicated to the development of systems, software, websites and mobile applications, and to providing technology consulting services. Our products and services are oriented to organizations in different sectors, including healthcare, hospitality, food service, entertainment, security and public administration.
Consulting services and custom developments may be subject to specific contractual conditions that supplement or, in case of divergence, prevail over these general Terms.
4. General description of the Services
The Services include, among others:
- Institutional and product websites.
- Mobile applications for iOS and Android.
- Management platforms and software products provided to Organizations.
- Custom software development.
- Technology consulting services.
- Technical support and maintenance.
The specific features of each product or service are described in the commercial documentation, in the application store listings and in the specific contracts.
4.1. Nature of the Services
The Services are management and technology-support tools. They do not replace professional judgment, nor are they in themselves healthcare, financial, legal or other regulated services that client Organizations may offer. In particular, none of our products should be considered a regulated medical device (ANMAT, FDA, MDR or other health authorities), unless expressly stated in the official documentation of the product.
5. Eligibility
To use the Services, the User must:
- Be a natural person of legal age (18 years) or act under proper legal representation.
- Have legal capacity to enter into contracts under Argentine law.
- For products provided to Organizations, hold a valid authorization from the corresponding Organization.
Inforint reserves the right to verify compliance with these requirements and to deny or cancel access to those who do not meet them.
6. Accounts, credentials and authentication
6.1. Provision of credentials
In products provided to Organizations, access credentials are provided by the administrator designated by the Organization. In products for individual use, registration is performed directly by the User.
6.2. Confidentiality
The User undertakes to:
- Safeguard the confidentiality of their credentials.
- Not share them with third parties.
- Immediately notify Inforint and, where applicable, the administrator of their Organization of any unauthorized use of their account or suspected security compromise.
6.3. Responsibility
The User is responsible for all actions performed with their credentials. Actions recorded are associated with the authenticated User for audit and responsibility purposes.
6.4. Biometric authentication
The Apps may enable biometric sign-in (Face ID, Touch ID, fingerprint), which the User voluntarily activates. Biometric data is managed by the device's operating system and never leaves the device.
7. License of use
Subject to compliance with these Terms, Inforint grants the User a limited, personal, non-exclusive, non-transferable, revocable and non-sublicensable license to install and use the Services on devices owned or controlled by the User, solely for the purposes foreseen for each product or service.
The User may not:
- Copy, modify, adapt, translate or create derivative works of the Services.
- Decompile, reverse engineer, disassemble or attempt to access the source code, except to the extent permitted by mandatory law.
- Rent, sell, sublicense, lend or transfer the Services to third parties.
- Remove or alter intellectual property notices, trademarks or logos.
- Use the Services in a way that may damage or overload them.
8. Updates and changes to the Services
Inforint may release updates and modify the functionalities of the Services at any time to incorporate improvements, fix errors, adjust integration with application stores or comply with legal obligations. Some updates may be required to continue using the Services.
App updates are distributed through App Store and Google Play, and may be installed automatically or manually according to device settings.
9. Intellectual property
All the content of the Services (source code, design, interface, text, images, trademarks, logos, databases, documentation) is owned by Inforint S.R.L. or its licensors, and is protected by Argentine and international intellectual property, trademark and copyright laws.
Nothing in these Terms transfers to the User intellectual property rights over the Services, except the limited license of use granted in Section 7.
Inforint's trademarks and distinctive signs may not be used without express written authorization.
10. Content uploaded by the User or the Organization
10.1. Ownership
Content uploaded to the Services belongs to the User who uploads it or, in products provided to Organizations, to the Organization or to the third parties whose data is recorded, in accordance with applicable regulations.
10.2. License to Inforint
The User and the Organization grant Inforint a free, non-exclusive license, limited to the scope necessary to provide the Services (storing, processing, transmitting and making the Content accessible within the Services), for the duration of the contractual relationship.
10.3. Responsibility for Content
The User and, where applicable, the Organization are responsible for the Content they upload. Inforint does not review Content as a general matter and is not liable for the accuracy, legality or quality of such Content, without prejudice to the measures it takes in response to legal requirements or to manifestly unlawful uses.
11. Acceptable use and prohibited conduct
The User undertakes to use the Services in accordance with the law, the ethical principles of their professional activity and applicable regulations. The following are expressly prohibited:
- Using the Services with someone else's credentials or without authorization.
- Attempting to access data, accounts or features that do not correspond to the assigned role.
- Carrying out acts that compromise the security, integrity or availability of the Services (attacks, scans, injections, denial of service, etc.).
- Using the Services for illegal, fraudulent or morally objectionable purposes.
- Knowingly recording false or inaccurate information.
- Disclosing confidential information or information protected by professional secrecy outside the scope permitted by law.
- Uploading Content that infringes third-party rights, malicious Content (viruses, malware) or Content unrelated to the purpose of the service.
- Automating the use of the Services via bots, scrapers or other unauthorized means.
Non-compliance may result in the suspension or cancellation of access, without prejudice to any applicable legal actions.
12. Availability and maintenance
Inforint strives to keep the Services operational 7 days a week, 24 hours a day. However, interruptions may occur due to:
- Scheduled maintenance, communicated with reasonable advance notice.
- Corrective maintenance, in the face of failures or incidents requiring immediate attention.
- Force majeure events or events outside Inforint's control (power or telecommunications outages, provider failures, cyberattacks, acts of authority, etc.).
Inforint does not guarantee continuous availability or specific performance, except for Service Level Agreements (SLAs) expressly agreed by contract.
13. Technical support
Inforint provides technical support under the terms published on the Support page. Channels, hours and response times are detailed on that page and may be supplemented with specific conditions agreed with each customer.
14. Commercial conditions
The commercial relationship for the use of the Services is established, as the case may be, between Inforint and the direct User or between Inforint and the contracting Organization, according to the product acquired and the specific applicable contract or condition. Inforint's Apps are usually distributed free of charge through App Store and Google Play; economic conditions for professional use are agreed with the contracting Organizations.
Where applicable, the contracting of products or services to end consumers will be governed by applicable consumer protection laws (Argentine Act No. 24,240 and related provisions).
15. Suspension, termination and account deletion
15.1. By the User
The User may stop using the Services at any time.
15.2. Account and personal data deletion
Every User is entitled to request the deletion of their account and associated personal data. The request may be made:
- By sending an email to contacto@informaticaintegral.com.ar with the subject "Account deletion".
- From the application that allows it, under "Settings > My account > Request deletion".
- Or by following the procedure detailed on the Support page.
Inforint will confirm receipt within 5 business days and will carry out the deletion within 30 calendar days following identity verification, unless there is a legal retention duty. The full conditions are described on the Support page and in the Privacy Policy.
Operational data uploaded by an Organization is not deleted through this channel: its removal is handled through the Organization responsible for the processing.
15.3. By Inforint
Inforint may suspend or cancel the User's access, in whole or in part, when:
- The User breaches these Terms.
- The corresponding Organization requests the User's removal.
- The contractual relationship between Inforint and the customer ends.
- There are reasons of security, fraud or legal requirement.
15.4. Effects of termination
Upon termination of access, the User will no longer be able to use the Services. Data will continue to be processed as set out in the Privacy Policy and in the agreements with the customer. The provisions of these Terms that by their nature must survive (intellectual property, confidentiality, liability, governing law) will remain in force.
16. Specific conditions for application stores
16.1. Apple App Store
These provisions apply when the User downloads an Inforint App from Apple's App Store:
- Contractual relationship: these Terms are entered into between the User and Inforint, and not with Apple Inc. Apple is not a party to these Terms.
- Scope of the license: the license to the App is non-transferable and limited to use on an Apple-branded product that runs iOS and is owned or controlled by the User, in accordance with the Usage Rules of the Apple Media Services Terms and Conditions.
- Support and maintenance: Inforint is solely responsible for the support and maintenance of the App, as indicated on the Support page. Apple has no obligation to provide any maintenance or support services.
- Warranties: to the maximum extent permitted by law, Inforint is solely responsible for any warranty, express or implied. If the App does not comply with any applicable warranty, the User may notify Apple, who will refund the purchase price (if any). Apple will have no other warranty obligation with respect to the App; any other claim, loss, liability, damage, cost or expense will be the sole responsibility of Inforint.
- Product claims: Inforint is responsible for addressing User or third-party claims relating to the App, including, among others: product liability claims, statutory-compliance claims and claims under consumer-protection laws.
- Third-party intellectual property: in the event that a third party claims that the App or its use infringes the intellectual property rights of that third party, Inforint (and not Apple) will be responsible for the investigation, defense, settlement and discharge of any infringement claim.
- Legal compliance: the User represents that (a) they are not located in a country subject to a US government embargo or designated as a terrorism-supporting country, and (b) they are not listed on any US government prohibited or restricted parties list.
- Third-party beneficiaries: Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon the User's acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against the User as a third-party beneficiary.
16.2. Google Play
For Apps distributed through Google Play, Google's distribution agreement and developer policies will apply analogously, without Google being a party to the agreement between the User and Inforint.
17. Push notifications
If the User enables push notifications, Inforint may send notices related to the Services, updates, security alerts and operational messages. The User may disable notifications at any time from the device's or the App's settings.
18. Disclaimer of warranties
To the maximum extent permitted by applicable law, the Services are provided "as is" and "as available". Inforint does not warrant that the Services are free of errors, interruptions or vulnerabilities, nor that they meet specific expectations not expressly agreed.
Without limiting the foregoing, when the Services are used in regulated contexts (healthcare, financial, etc.), they do not replace the professional judgment of those who operate them. Professional decisions are the sole responsibility of the competent professionals.
19. Limitation of liability
To the maximum extent permitted by law:
- Inforint will not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, loss of data, loss of opportunity or loss of reputation, arising out of the use of or inability to use the Services.
- Inforint's total and aggregate liability to the User, for any reason, will not exceed the amounts actually paid by the customer to Inforint in the 12 months preceding the event giving rise to the claim; for individual Users who do not pay for the service, the cap will be the equivalent of ten thousand Argentine pesos (ARS 10,000).
- Nothing in these Terms limits liability that cannot be excluded under applicable law, including consumer-protection rules where applicable.
20. Indemnification
The User undertakes to hold Inforint, its directors, employees, providers and representatives harmless from claims, demands, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising from: (i) the User's breach of these Terms; (ii) improper or unauthorized use of the Services; (iii) violation of third-party rights by the User; or (iv) infringement of applicable regulations in the use of the Services.
21. Force majeure
Inforint will not be liable for failures or delays in the provision of the Services caused by events beyond its reasonable control, including acts of God, force majeure, power or telecommunications outages, provider failures, acts of authority, cyberattacks, pandemics, strikes or labor disputes.
22. Privacy and data protection
The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms. The User declares to have read and accepted it when using the Services.
23. Assignment
The User may not assign these Terms or the rights and obligations derived from them without Inforint's prior written consent. Inforint may assign them freely in the context of corporate reorganizations, mergers or asset transfers, preserving the User's rights.
24. Modifications to the Terms
Inforint may modify these Terms at any time. The current version will always be available at https://inforint.net/Terms/, with the date of the last update indicated. When changes are substantial, they will be communicated by email or via notices within the Services. Continued use after publication will imply acceptance; if the User does not agree, they may stop using the Services.
25. Notices
Notices to Inforint will be addressed to contacto@informaticaintegral.com.ar. Notices to the User will be made to the registered email address or via notice within the Services.
26. Severability, entire agreement and waiver
If any provision of these Terms is declared invalid or unenforceable by a competent authority, the remaining provisions will continue in force. These Terms, together with the Privacy Policy and the specific contracts with customers or Organizations, constitute the entire agreement between the parties on the matter regulated and supersede any prior agreement. Inforint's failure to exercise a right will not imply its waiver.
27. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of Argentina. For any dispute arising out of these Terms or the use of the Services, the parties submit to the jurisdiction of the ordinary courts of the Autonomous City of Buenos Aires, expressly waiving any other venue or jurisdiction that may correspond, except for mandatory provisions to the contrary (for example, consumer-protection rules where applicable).
28. Contact
For any inquiry related to these Terms:
- Email: contacto@informaticaintegral.com.ar
- Phone: +54 11 3024-1036
- Address: Buenos Aires, Argentina.
- Website: https://inforint.net